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Publication

| Dulmen, S. van. Listen: when words don't come easy. Patient Education and Counseling: 2017, 100(11), p. 1975-1978.

… Listening is at the very heart of communication in healthcare, but largely ignored in research and teaching. … different perspectives on listening within the context of healthcare and its implications for goal-directed … the listening attitude and skills of patients and health professionals need to be enhanced through interventions at …

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| Bakker, L., Kemper, P.F., Wagner, C., Delwel, G.O., Bruijne, M.C. de. A baseline assessment by healthcare professionals of Dutch pharmacotherapeutic care for the elderly with polypharmacy. European Journal of Public Health: 2017, 27(4), p. 679-686.

… in 2013/14 using a questionnaire distributed amongst Dutch healthcare professionals and elderly patients with polypharmacy. Healthcare professionals were asked about their current …

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| Raijmakers, N.J.H., Veer, A.J.E. de, Zwaan, R., Hofstede, J., Francke, A.L. Which patients die in their preferred place? A secondary analysis of questionnaire data from bereaved relatives. Palliative Medicine: 2018, 32(2), p. 347-356.

… the last week before death, and continuity of care between professionals increased the likelihood of dying in the … associations were found between continuity of care between healthcare professionals and contact with the general … associations were found between continuity of care between healthcare professionals and contact with the general …

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| Baars, J.E., Dulmen, S. van, Veldhuizen, M.E. van, Riel, E. van, Ausems, M.G.E.M. Breast cancer genetic counseling among Dutch patients from Turkish and Moroccan descent: participation determinants, and perspectives of patients and healthcare professionals. Journal of Community Genetics: 2017, 8, p. 97-108.

… counseling and DNA testing, from the point of view of healthcare professionals and patients. Questionnaire-based telephone … group meetings, and two focus groups were held with 11 healthcare professionals. SPSS and QSR Nvivo were used to …

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| Bruinessen, I.R. van, Leegwater, B., Dulmen, S. van. When patients take the initiative to audio-record a clinical consultation. Patient Education and Counseling: 2017, 100(8), p. 1552-1557.

… Objective to get insight into healthcare professionals’ current experience with, and views on … made on patients’ initiative. Method 215 Dutch healthcare professionals (123 physicians and 92 nurses) …

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| Wiering, B., Boer, D. de, Delnoij, D. Asking what matters: the relevance and use of patient-reported outcome measures that were developed without patient involvement. Health Expectations: 2017, 20(6), p. 1330-1341.

… differ in what they consider important. Health-care professionals should explore patients’ preferences and … differ in what they consider important. Health-care professionals should explore patients’ preferences and …

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| Klop, H.T., Veer, A.J.E. de, Dongen, S.I. van, Francke, A.L., Rietjens, J.A.C., Onwuteaka-Philipsen, B.D. Palliative care for homeless people: a systematic review of the concerns, care needs and preferences, and the barriers and facilitators for providing palliative care. BMC Palliative Care: 2018, 17(67)

… limited access to palliative care. Both the homeless and healthcare providers experience a lot of barriers. Therefore, … the needs and concerns of the homeless is a challenge to healthcare providers. Aim This systematic review aims to … facilitators often concerned the attitude of healthcare professionals towards homeless people. A respectful approach …

Publication

| Smits, M., Keizer, E., Giesen, P., Deilkas, E.C.T., Hofoss, D., Bondevik, G.T. The psychometric properties of the `safety attitudes questionnaire' in out-of-hours primary care services in the Netherlands. PLoS One: 2017, 12(2), p. Art. nr. e0172390.

… widely used instruments to assess safety culture among healthcare providers. The ambulatory version of the SAQ … two call centers in the Netherlands. Participants Primary healthcare providers in out-of-hours services. Main outcome … The questionnaire was answered by 853 (43.2%) healthcare professionals. In the factor analyses, 784 respondents were …

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| Pieper, M.J.C., Steen, J.T. van der, Francke, A.L., Scherder, E.J.A., Twisk, J.W.R., Achterberg, W.P. Effects on pain of a stepwise multidisciplinary intervention (STA OP!) that targets pain and behavior in advanced dementia: A cluster randomized controlled trial. Palliative Medicine: 2018, 32(3), p. 682-692.

… trial (Netherlands National Trial Register NTR1967), healthcare professionals of intervention units received the stepwise … trial (Netherlands National Trial Register NTR1967), healthcare professionals of intervention units received the …

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| Plas, A.G.M. van der, Francke, A.L., Deliens, L., Jansen, W.J.J., Vissers, K.C., Onwuteaka-Philipsen, B.D. Informal care givers’ experiences with support in primary palliative care when a case manager is involved: a descriptive study in the Netherlands. International Journal of Care Coordination: 2017, 20(1-2), p. 17-25.

… what informal care givers think about the number of professionals involved in primary palliative care and what … tabs (for support) were calculated. Results The number of healthcare professionals involved was appropriate according … tabs (for support) were calculated. Results The number of healthcare professionals involved was appropriate according …

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| Romijn, A., Bruijne, M.C. de, Teunissen, P.W., Groot, C.J.M. de, Wagner, C. A complex social intervention for multidisciplinary teams to improve patient referrals in bosttrical care: desing of a stepped wedge study. BMJ Open: 2016, 6(e011443)

… experience referral situations between different care professionals. In these multidisciplinary teams, a focus on … management team training is increasingly being applied in healthcare settings to improve team performance and … management team training is increasingly being applied in healthcare settings to improve team performance and …

Publication

| Akman, M., Sakarya, S., Sargin, M., Ünlüoğlu, I., Taşkın Eğici, M., Boerma, W.G.W., Schäfer, W.L.A. Changes in primary care provision in Turkey: a comparison of 1993 and 2012. Health Policy: 2017, 121(2), p. 197-206.

… have increased. FDshave more contact with other primary healthcare workers but their contact with hospitalconsultants … have increased. FDshave more contact with other primary healthcare workers but their contact with hospitalconsultants …

Publication

| McCormack, B., Dulmen, S. van, Eide, H., Skovdalh, K., Eide, T. Person-centredness in healthcare policy, practice and research. In: B. McCormack, S. van Dulmen, H. Eide, K.I. Skovahl, T. Eide. Person-Centred Healthcare Research. Tom Eide (Eds). Hoboken, NJ: Wiley Blackwell, 2017. This chapter is available from the publisher's website. p. 3-17.

… van Dulmen, H. Eide, K.I. Skovahl, T. Eide. Person-Centred Healthcare Research. Tom Eide (Eds). Hoboken, NJ: Wiley … in general politics, opinions and lifestyles but also in healthcare. Partly this is a result of an increased knowledge … services are provided and the practice of healthcare professionals. In addition, the prevailing culture of …

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| Oosterveld-Vlug, M.G., Francke, A.L., Pasman, H.R., Onwuteaka-Philipsen, B.D. How should realism and hope be combined in physician-patient communication at the end of life? An online focus-group study among participants with and without a Muslim background. Palliative & Supportive Care: 2016

… participated: patients, older people, relatives, and healthcare professionals with and without a Muslim background. … participated: patients, older people, relatives, and healthcare professionals with and without a Muslim …

Publication

| Swinkels, I. Why embedding Health ICT in daily practice is not that easy. European Journal of Public Health: 2017, 27(s3) Abstracts: 10th European Public Health Conference Sustaining resilient and healthy communities Stockholm, Sweden 1–4 November 2017

… seem endless. In daily life ICT is fully embedded, but in healthcare its uptake and use does not reach its potential … from management is needed. In implementation processes, healthcare professionals should be involved, ambassadors and …

Publication

| Sattoe, J.N.T. ‘Skills for growing up': supporting autonomy in young people with kidney disease. Journal of Renal Care: 2014, 40(2), p. 131-139.

… Delphi study was conducted among patients, their parents, professionals and experts to adjust the tool for use in … considerable more attention for autonomy in the renal healthcare area; for example, dealing with medication and … considerable more attention for autonomy in the renal healthcare area; for example, dealing with medication and …

Publication

| Zwijnenberg, N.C., Hendriks, M., Delnoij, D.M.J., Veer, A.J.E. de, Spreeuwenberg, P., Wagner, C. Understanding and using quality information for quality improvement: the effect of information presentation. International Journal for Quality in Health Care: 2016, 28(6), p. 689-697.

… in the Netherlands. Participants A volunteer sample of healthcare professionals, mainly nurses, working in hospitals. Main … and appraisal of one's own performance). Results About 115 healthcare professionals participated (response rate 25%), …

Publication

| Sattoe, J.N.T., Peeters, M.A.C., Hilberink, S.R., Ista, E., Staa, A. van. Evaluating outpatient transition clinics: a mixed-methods study protocol. BMJ Open: 2016, 6, p. e011926.

… design consisting of semistructured interviews among healthcare professionals, observations of consultations with young … within-group differences on clinical outcomes and healthcare use will be studied over the four measurement …

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| Zwijnenberg, N.C., Hendriks, M., Hoogervorst-Schilp, J., Wagner, C. Healthcare professionals’ views of feedback on patient safety culture assessment. Journal of Evaluation in Clinical Practice: 2016, 16(199)

… Background By assessing patient safety culture, healthcare providers can identify areas for improvement in … and presented clearly. The aim of our study was to explore healthcare professionals’ views on the feedback of a patient safety …

Publication

| Sinnige, J., Korevaar, J.C., Lieshout, J. van, Westert, G.P., Schellevis, F.G., Braspenning, J.C.C. Medication management strategy for older people with polypharmacy in general practice: a qualitative study on prescribing behaviour in primary care. British Journal of General Practice: 2016, 66(649), p. e540-551.

… The GPs would like to discuss their choices with other professionals and they valued structured medication reviews … a more extensive and structured collaboration between healthcare professionals is desired, as well as support to execute …

Publication

| Aarnoutse, F., Renes, C., Batenburg, R., Spruit, M. STRIPA: The potential usefulness of a medical app. In: T.M. Gasmelseid. Advancing Pharmaceutical Processes and Tools for Improved Health Outcomes. Hershey: Medical Information Science Reference, 2016. p. 114-1.

… whether or not this app is considered useful by the healthcare professional is not known yet. In order to assess … there is indeed a need for medication reviews and Dutch healthcare professionals are likely to adopt new technologies, an …

Publication

| Hofstede, J.M., Raijmakers, N.J.H., Hoek, L.S. van der, Francke, A.L. Differences in palliative care quality between patients with cancer, patients with organ failure and frail patients: a study based on measurements with the Consumer Quality Index Palliative Care for bereaved relatives. Palliative Medicine: 2016, 30(8), p. 780-788.

… to have negative experiences regarding the expertise of healthcare professionals compared with relatives of patients with cancer … to have negative experiences regarding the expertise of healthcare professionals compared with relatives of patients …

Publication

| Keer, R.L. van, Deschepper, R., Francke, A.L., Huyghens, L., Bilsen, J. Conflicts between healthcare professionals and families of a multi-ethnic patient population during critical care: an ethnographic study. Critical Care: 2015, 19(441)

… Background Conflicts during communication in multi-ethnic healthcare settings is an increasing point of concern as a … investigated factors contributing to conflicts between healthcare professionals and family members from ethnic minority groups …

Publication

| Bos, N., Krol, M., Veenvliet, C., Plass, A.M. Ambulance care in Europe: organization and practices of ambulance services in 14 European countries. www.nivel.nl: NIVEL, 2015. 46 p.

… service-types, e.g. hospitals, general practices, mental healthcare institutions, fire brigades, and police … assistant or care ambulance driver are introduced. Healthcare professionals in ambulance care would welcome and join an …

Publication

| Noordman, J., Dulmen, S. van. The consequences of task delegation for the process of care: female patients seem to benefit more. Women & Health: 2016, 56(2), p. 194-207.

… medical care, may have consequences for the provision of healthcare and communication. The aim of the present study … outcomes as patients will no longer be counselled by male professionals. Conceivably, female patients are motivated … medical care, may have consequences for the provision of healthcare and communication. The aim of the present study …

Publication

| Zuidema, R.M., Gaal, B.G.I. van, Dulmen, S. van, Repping-Wuts, H., Nijhuis-van der Sanden M.W.G. Evaluating an online self-management program for patients with RA: an explorative RCT. Journal of Advanced Nursing: 2016, 72(suppl. 1), p. 82. Abstract. 5th European Nursing Congress: 'Caring for older people: how can we do the right things right?' 4-7 oktober 2016, Rotterdam.

… modules. We developed the program with RA-patients and healthcare professionals according the six intervention mapping steps. … modules. We developed the program with RA-patients and healthcare professionals according the six intervention …

Publication

| Slev, V.N., Mistiaen, P.J.M.L., Pasman, H.R.W., Verdonck-de Leeuw, I.M., Uden-Kraan, C.F. van, Francke, A.L. Is there evidence for effects of e-health for people confronted with cancer? Journal of Advanced Nursing: 2016, 72(suppl. 1), p. 98. Abstract. 5th European Nursing Congress: 'Caring for older people: how can we do the right things right?' 4-7 oktober 2016, Rotterdam.

… levels, information competence, and perceived support. For healthcare participation and health status, indications of … support of cancer patients. Therefore, nurses and other healthcare professionals could promote the use of e-health in this …

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| Lankhorst, K., Ende-Kastelijn, K. van der, Groot, J. de, Zwinkels, M., Verschuren, O., Backx, F., Visser-Meily, A., Takken, T. Health in Adapted Youth Sports study (HAYS): health effects of sports participation in children and adolescents with a chronic disease or physical disability. Springerplus: 2015, 4(796)

… chronic disease or physical disability. Results will guide healthcare professionals working with these children to better guide … chronic disease or physical disability. Results will guide healthcare professionals working with these children to …

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| Bekkema, N., Tuffrey-Wijne, I., Wagemans, A., Hertogh, C., Francke, A., Veer, A. de. Decision-making about the best place of palliative care for people with intellectual disabilities: a guide for care staff and healthcare professionals providing palliative care for people with intellectual disabilities. Utrecht: NIVEL, 2015. 20 p.

… This publication is a guide for care staff and healthcare professionals providing palliative care for people with … … This publication is a guide for care staff and healthcare professionals providing palliative care for people …

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| Veer, A.J.E. de, Peeters, J.M., Brabers, A.E.M., Schellevis, F.G., Rademakers, J.J.D.J.M., Francke, A.L. Determinants of the intention to use e-Health by community dwelling older people. BMC Health Services Research: 2015, 15(103)

… delivered through the Internet. For example, health-care professionals can provide treatment or support via telecare. … delivered through the Internet. For example, health-care professionals can provide treatment or support via telecare. …