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Early user involvement and participation in employee self-service application deployment: theory and evidence from four Dutch governmental cases.

Koopman, G., Batenburg, R. Early user involvement and participation in employee self-service application deployment: theory and evidence from four Dutch governmental cases. In: T.V. Bondarouk; H.J.M. Ruël; E. Oiry; K.Guiderdoni-Jourdan (Eds.). Handbook of Research on E-Transformation and Human Resources Management Technologies. Hershey: IGI Publishers, 2009. 56-77
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