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To what extent are adverse events found in patient records reported by patients and healthcare professionals via complaints, claims and incident reports?

Christiaans-Dingelhoff, I., Smits, M., Zwaan, L., Lubberding, S., Wal, G. van der, Wagner, C. To what extent are adverse events found in patient records reported by patients and healthcare professionals via complaints, claims and incident reports? BMC Health Services Research: 2011, 11(49)
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